turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

bossonbabe-gmail
Returning Member

Receiving error 5639 when Turbotax initiates and tries to check for updates. Do I have to re-install?

Followed by 5640 and then 5639 again
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies
SForrestLO
Intuit Alumni

Receiving error 5639 when Turbotax initiates and tries to check for updates. Do I have to re-install?

This Turbo Tax FAQ will provide a solution to the error 5639. Error 5639

 

This Turbo Tax FAQ will provide a solution to the error 5640. Error 5640

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
sjensenphd
Returning Member

Receiving error 5639 when Turbotax initiates and tries to check for updates. Do I have to re-install?

This has not resolved my error codes.  Can we use an online version of Turbo Tax to finish our taxes?  

CarissaM
Intuit Alumni

Receiving error 5639 when Turbotax initiates and tries to check for updates. Do I have to re-install?

You can switch to an online version. It would require you to pay for the Turbo Tax Online. 

 

If you need a refund for the CD/download product, please click here to speak with customer service. Please specify product refund to be connected to the correct department. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Receiving error 5639 when Turbotax initiates and tries to check for updates. Do I have to re-install?

For me, I resolved the 5639 error by upgrading my Windows 10 from version 1909 (build 18363) to version 20H2 (build 19042). The clue was the Windows function "Check for updates" also doesn't work. The Windows OS upgrade was slow but worth it 🙂

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies