1582401
It was accepted April 7 no one answers at irs more than 21 days and still processing
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TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns.
The IRS is currently not processing any mailed returns and is not taking any phone calls.
If you efiled your return, have you confirmed that the return was submitted by TurboTax and accepted by the IRS?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp
If accepted, what does the IRS tracking web site say about the status of your refund?
https://www.irs.gov/refunds
Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.
All you can do is wait and keep checking the IRS website - https://www.irs.gov/refunds
When the IRS opens up their phone lines, then you can speak to an IRS agent -
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
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