My freinds and family told me after the fact that there is a FREE turbotax version which they used and FILED for FREE both state and federal returns. I want a refund!

[jennalux33]

I make a lousy 16k/yr and this is a ripoff!  My family makes 35k/yr and gets to use the FREE version!!  I should too.  I want a refund of this payment to TurboTax and switched to the FREE version IMMEDIATELY!

[jennalux33]

But Turbotax just RIPPED ME OFF for $259 to do what my family does for FREE!!  I make 16K/yr!!!

[SweetieJean]

If you only made $16k, why did you sign up for TT Live?

[jennalux33]

I've been trying to find a phone number to call!!!   I thought this was a CHAT with TURBOTAX, not a $&(*(& FORUM!!   Please give me their working phone number!

[fanfare]

you seem upset.

[Opus 17]

See this FAQ.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>

[jennalux33]

Really?  What gave you that idea?  Because I paid $259 for something I could have gotten for FREE?  You don't say!

[SweetieJean]

Support is closed on weekends after tax season