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Bruce865
New Member

I agreed to pay $19.99 but am being charged $39.99.

The free addition included federal and state returns.  I opted to go with the 19.99 to add PLUS.  Please correct this so I can move forward to arrange payment and get the returns filed.
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2 Replies

I agreed to pay $19.99 but am being charged $39.99.

Read the screen.  
It says you will be charged $39.99 if you chose to have the TurboTax account fees deducted from the federal tax refund.  

If you want to pay for this optional service plus the $19.99 then click on Pay with federal refund.  If you only want to pay for the $19.99 Plus edition then click on Pay with credit card 

vszilard
New Member

I agreed to pay $19.99 but am being charged $39.99.

I paid $19.99 with a credit card but when I return to the program I still have to choose the same options, I cannot continue without paying again. How do I get credit applied in the program for the $19.99 and skip to the filing screen?

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