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vbarrio
Returning Member

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I am attempting to download myTurboTax 2019 software and get the Subject message. HELP!

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6 Replies

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Try downloading it using a different browser.  I only found this FAQ.  Maybe the workaround will work for your situation 

https://ttlc.intuit.com/community/tax-topics/help/turbotax-advantage-we-re-hitting-a-snag-error-when... 

 

GabiU
Level 15

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If you continue to get this message, please attach a screenshot to this thread so we can assist you! 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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Still getting this message over and over again.

moross4
New Member

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I keep getting the message: Whoops, We hit a snag loading your data.    HELP

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I am a victim of identity theft Bank Of America told me I had two payments one was in the amount of $13,131.09 and the other one was $5058.14. Two different cars went to two different places. One was in Yuma that address was [removed address].I’ve also taken loans out in my name I have 25 credit cards they took out of my name their loans they have taken out of my name

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Ran into the issue on chrome, was able to download on edge browser

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