If you use an Online version of TurboTax, you have the option to start your return without paying for it (even if a paid edition). As long as the product is not paid for or registered, you have the option to clear the return and start over.
TurboTax Online saves your progress as you go. TurboTax Desktop asks you if you want to save your file before you exit a session.
See this article for help finding a missing tax file in TurboTax Desktop.
If you open TurboTax Online and don't see the information you entered, check to see if it's possible that you are logging in with a different User ID and therefore, you are not finding the tax return that you started. Usually, this is the case if you log in a do not find your already started or complete tax returns and instead are being asked to start from the beginning.
To get a list of your User ID's and recover accounts, you can use the tool at this link. If you have more than one email address, you can run the tool on each one.
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