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Level 1
February 1, 2024
Question

Won't download from cd

  • February 1, 2024
  • 2 replies
  • 24 views

using turbo premier for a number of years but when loading cd and clicking the install it takes it to the consent option and the drops out when clicking any area of the agreement.  Been using for a number of years w/o this problem. 

    2 replies

    CatinaT1
    Level 15
    February 1, 2024

    Here is an FAQ that should answer your questions: How do I install and activate my TurboTax Desktop product? 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    VolvoGirl
    Level 15
    February 1, 2024

    Use the download method instead of the CD. It has more advantages over the CD and will be the current updated version and may fix installing errors the CD has. Then you can also download it another computer or if you need to reinstall it. Or just buy the Download from Turbo Tax or Costco etc.


    There should be a card in the CD case or on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.


    How to download Turbo Tax instead of using the CD
    https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450