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@bomo817 wrote:
Let me begin by trying to solve your "curiosity", Champ. I did read the post about a Feb 24th release update, but have to question who said it, where it came from, and how official it is at this point. This is based on the fact that I could NOT get any definitive information from either of the 2 EAs at Turbo Tax I spoke with, nor the chat-room contact who put me on hold for 15 minutes before responding "we don't know when the release will be updated". And to your point about "money talk" - I guess you get what you pay for!
The FAQ is right here, it was also linked in the posts above.
Turbotax provided the 2/24 date just after the IRS finalized the paper form which I think was 2/11. If you spoke to 3 different people after 2/11 who didn't know anything about this, I can escalate this for training purposes. There may be records of the phone calls associated with your account.
Thank you for providing the update and projected date - hopefully it will be met. My intent here is not to assign blame, but to obtain definitive information in order to finalize my tax filings. I did speak/chatted with individuals on both Feb 12th and 13th. I'm certain there are recordings/notes within Turbo's records. My experience and satisfaction with both the Turbo product and company associates has been "above excellent" for the 14+ years I've been a client...and I don't see that changing. That said, there's always room for improvement, so thank you for your interest and concern. Respectfully submitted.
If I can do anything to help the phone agents provide correct support, I will try. The moderators will often escalate cases such as this, although there is rarely feedback about whether any actual change occurred. This is a pretty significant issue this year, so I think it should be a priority.
For those asking, I did receive an official email from Turbo Tax that stated on February 24 Turbo Tax would release the form needed to complete my taxes so the 10% penalty would be removed.
Thanks! 🙂
its the 24th where is the form?
24th - Itching to complete my taxes - no form as of 9:30AM Eastern Time
@kevindaniel21 wrote:
24th - Itching to complete my taxes - no form as of 9:30AM Eastern Time
Form 8915-E, Qualified 2020 Disaster Retirement Plan Distributions and Repayments is scheduled to be available in TurboTax on 02/25/2021
Go to this website for IRS forms availability in TurboTax - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html
Well at least it isn't too far off the original 24th date that was mentioned in previous weeks. Here's to the 25th!
And thank you for your quick reply 🙂
@kevindaniel21 wrote:
Well at least it isn't too far off the original 24th date that was mentioned in previous weeks. Here's to the 25th!
And thank you for your quick reply 🙂
Note that the update might not be applied until the afternoon, and Turbotax is on Arizona time.
Thanks Opus you are all over these forums!
Okay so hopefully we will have this available by 2PM Eastern (or around quitting time)
My hope is to have my taxes filed and done by Friday!
Today is Feb 24. Will this be ready today as previously stated?
@jdschatzke wrote:
Today is Feb 24. Will this be ready today as previously stated?
Form 8915-E, Qualified 2020 Disaster Retirement Plan Distributions and Repayments is scheduled to be available in TurboTax on 02/25/2021
Go to this website for IRS forms availability in TurboTax - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html
Thanks for that updated info about the form. My plans were to complete my daughter's return today, since the email I received from turbotax said 2/24. So, we will wait until tomorrow. We are totally at their mercy at this point. I wish they would have sent out an updated email to let us know, though - communication is huge and sure alleviates stress and frustration in the end. We WILL get our taxes done!!! 🙂
The form is available this morning but it won’t let me spread my income tax over 3 years, maddening!!
Another day and another letdown from TurboTax. How hard can it be to add this form????
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