Why won't my taxes send? Says the systems doesn't recognize some info?

[Need-2009-help]

Please be more specific about what the "some info" is.  Your screen is not visible here.

Likely you need to revisit the particular section and correct a typographical error.

[jar2323]

How do i know what part to go back to and correct? It provides no info or details. 

(This is all it says)

Your transmission didn't go through

We could not e-file your return for the following reason:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

[mesquitebean]

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@jar2323 wrote:

How do i know what part to go back to and correct? It provides no info or details. 

(This is all it says)

Your transmission didn't go through

We could not e-file your return for the following reason:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

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601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

I suspect you are filing from a foreign country.   Here's the workaround:

If you have a phone number listed in your Intuit Account settings, then you must make sure you use a valid 10-digit domestic USA phone number in both your Intuit Account settings and in your return.   Or you can try removing the phone number in the Intuit Account.

See if this FAQ helps:

FAQ:   601ERRV:5  Invalid SMS Number

https://ttlc.intuit.com/community/bugs-and-error-messages/help/why-am-i-getting-601errv-5-custhdr-17...

Also see this answer by TurboTax DawnC in the thread linked below.  She also says it may be possible to leave the phone number blank in the Intuit Account settings. 

https://ttlc.intuit.com/community/taxes/discussion/re-i-try-efile-but-i-get-message-invalid-sms-numb...

Also see this other thread with other out-of-country users with the same problem who were able to correct the error.  Several have posted anecdotes there about how they solved it.   If you have trouble, post there, and they can probably help you.

https://ttlc.intuit.com/community/taxes/discussion/my-federal-e-file-is-not-going-through-i-m-given-...

NOTE: 

A couple of users have said that even after making changes to (or removing) the phone in the Intuit Account, the efile problem still happened, until they logged out of TurboTax then logged back in. Apparently that reset something.

So if you make any changes to the phone number listed in your Intuit Account settings, after you save the settings, log out of TurboTax and close the browser. Then reopen it and log back in and try to efile.

[mesquitebean]

If you have a phone number listed in your Intuit Account settings, then you must make sure you use a valid 10-digit domestic USA phone number in both your Intuit Account settings and in your return.   Or you can try removing the phone number in the Intuit Account.

See if this FAQ helps:

FAQ:   601ERRV:5  Invalid SMS Number

https://ttlc.intuit.com/community/bugs-and-error-messages/help/why-am-i-getting-601errv-5-custhdr-17...

Also see this answer by TurboTax DawnC in the thread linked below.  She also says it may be possible to leave the phone number blank in the Intuit Account settings. 

https://ttlc.intuit.com/community/taxes/discussion/re-i-try-efile-but-i-get-message-invalid-sms-numb...

Also see this other thread with other out-of-country users with the same problem who were able to correct the error.  Several have posted anecdotes there about how they solved it.   If you have trouble, post there, and they can probably help you.

https://ttlc.intuit.com/community/taxes/discussion/my-federal-e-file-is-not-going-through-i-m-given-...

NOTE: 

A couple of users have said that even after making changes to (or removing) the phone in the Intuit Account, the efile problem still happened, until they logged out of TurboTax then logged back in. Apparently that reset something.

So if you make any changes to the phone number listed in your Intuit Account settings, after you save the settings, log out of TurboTax and close the browser. Then reopen it and log back in and try to efile.