Why won't it let me sign and file ?

piinksnow96 · ‎January 27, 2026

RobertB4444

Some customers are experiencing issues when trying to file but are looped back instead of being able to proceed and file. We are currently investigating this issue. We will notify you once the program is updated.

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JotikaT2

Let us know if you are still having issues. I would recommend updating your software and trying again.

If you are using TurboTax Desktop, please log into your program and select Online, Check for updates in the top menu.
If you are using TurboTax Online, please log out of the program, clear your cache, and then log back in. This should allow you to proceed with transmitting your return.

@piinksnow96

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