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Why is the zip code invalid?

I have tried multiple time and why turbo tax said invalid zip code?

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1 Best answer

Accepted Solutions
HopeS
Expert Alumni

Why is the zip code invalid?

Since you have deleted and reentered the zip code and you are still having issues, check the zip code for the city and state listed on the form to see if the USPS gives you a different zip code, use that one. 

 

Click here to verify the zip code with USPS. 

 

You can try adding 9 digits instead of 5.

 

If you are still having issues, try clearing Cache before logging back into your TurboTax.

 

Here is the link 

 

How to Clear Cache

 

@manbeing 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

1 Reply
HopeS
Expert Alumni

Why is the zip code invalid?

Since you have deleted and reentered the zip code and you are still having issues, check the zip code for the city and state listed on the form to see if the USPS gives you a different zip code, use that one. 

 

Click here to verify the zip code with USPS. 

 

You can try adding 9 digits instead of 5.

 

If you are still having issues, try clearing Cache before logging back into your TurboTax.

 

Here is the link 

 

How to Clear Cache

 

@manbeing 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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