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Level 3

Question

Why is form 8839 not available?

Forum|Forum|4 years ago
January 31, 2022
22 replies
2 views

Why is form 8839 not available to exile?

TurboTax Deluxe Online

DoninGA

Level 15

Form 8839, Qualified Adoption Expenses for tax year 2021 is estimated to be finalized and available in TurboTax on 02/10/2022

youngiris38

Level 2

they said it will not be ready until march 3 2022

Macarooni122

Level 3

@Macarooni122 LOL. They sent me a survey as well. Also they're sending me emails to continue filing my taxes with them. I wish I could do the big eye roll emoji. Lol. Good luck on all of your future endeavors.

😂😂😂😂😂😂😂😂, the situation isn't funny. Your response is.

mommyjordan11

Level 2

I dont understand why is saying 3/3 now. Someone needs to get it together. Should not take this long for a form to be ready. I have never had issues before. Wondering if it's irs or tt? May explore others to see.

MoniqueLO_

Level 10

In this public forum, we are provided with form availability information, but not an explanation as to why the form is not available until that date. For additional information, it would be necessary to contact Customer Support.

@mommyjordan11

jill.clasbyAuthor

Level 3

I did speak to customer service when the date had changed to 2/17. I was told that they could do nothing until the irs released the form to them. 2 days later it changed to 03/03. I asked why is was being held up and she replied that she didnt know what the hold up was. If anyone gets a more direct answer, please let me know.

upsandaway

Level 2

It is ready on tax act I just did mine there after being with tt for 8 years.

Beanmomma

Level 2

Are you able to get the advance on Tax Act?

Beanmomma

Level 2

I do not understand why TurboTax does not have this form available. I have been a customer for MANY years & really do not want to switch. However, I need to get my taxes filed.

Aidanck

Level 2

I got sick of TurboTax customer service not answering my question on why the form isn’t available and the date being pushed out so many times that I just went to Taxact and filed my taxes last night. They have the form ready if anyone is sick of waiting. A little bit less user friendly than TurboTax, but was able to get all of my taxes done and filed within an hour and a half.

jill.clasbyAuthor

Level 3

Ok. I just spoke with the irs about form 8839. The lady told me I could download the form and mail in my taxes. I told the rep that i efile and that turbotax and other tax preparers that i have spoken with said that the irs has not released the form yet. She told me it has nothing to do with them and it has to do with their software. I'm so upset!!! Turbotax and others are failing to tell us that its their software updating the form NOT the IRS!! I have filed so many tax returns for family and friends, including mine, for over 9 years. Myself and another that i am trying to file is on hold because of software issues. Ugh.. So frustrating....

Aidanck

Level 2

Yes, I also got the vibe that TurboTax was implying that the form wasn’t ready due to the IRS. They weren’t very clear on what the holdup was. Either way, I filed last night on TaxAct and just got an email saying the IRS just accepted my return.

steeler_gal

Level 2

I also just filed and was accepted with tax act. I’m not sure what the hold up is with turbo tax.

jill.clasbyAuthor

Level 3

Is taxAct more expensive to file?

Aidanck

Level 2

For state and federal it was about $125 for me.

pshawhudson

Level 2

The date is now saying March 3rd 2022 the 8839 forms will be available. I checked the irs website and it says the same thing. Though I'm not sure what they are sending me because I've never had to wait for this form before.

tax_st

Level 2

Do you have the link of the IRS site that has the status for the form? Ive been trying to find status on IRS site and I cant find it... Ive only seen the TurboTax status link.