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after an hour on the phone the helper named "Tequila" informed me that apparently TurboTax does not see the need to finish all forms before Tax season and that for my almost $300 I can print out the missing form off the IRS website fill it out myself and mail my taxes in or wait until the 3rd of next month when they will fill it out for me.
no the irs has the form available and it has been since November. Turbo Tax simply has not finished programming the printable form into their software!
Product Number
Title
Revision Date
Posted Date
Form 8839 | Qualified Adoption Expenses | 2021 | 11/22/2021 |
Inst 8839 | Instructions for Form 8839, Qualified Adoption Expenses | 2021 | 01/03/2022 |
This has been incredibly frustrating. The form is available on the IRS website, and many other tax programs. I waited a couple of weeks until 2/10 as I was told... then they moved it to 3/3 (no thanks). I took the advice of some of the people on the forum and created a TaxAct account, spent an hour inputting our stuff, filed and my federal return was already accepted (all within three hours). The numbers were identical to TurboTax. I spent about $80 for the TaxAct program I needed for my specific return. Hoping that TurboTax will process my refund due to this issue on their part (not holding my breath though because, for the first time in my life, I threw away the receipt so I'm assuming they won't process my refund for the product). Oh well, $55 gone, but getting my federal refund a month sooner will help with my "stupid tax" for trusting a product I have used for 10 years...
Does anyone know which tax preparation softwares have form 8839 available?
I'm now being told 3/3/2022. Why? I don't understand. The form itself is available, why can we not submit until after 3/3?
Its specific to Turbo Tax, its available through the IRS
do you know who those other providers are?
TaxAct, H&R Block, Jackson Hewitt, Tax Slayer
It's sad turbo tax rather lose bussiness then have a form ready that the irs clearly has ready.
yes it is sad. they will lose money over this. not sure why they do not care.
I have completed this weeks ago except for the 839 form. its already paid for so I,m riding this out. they need to fix this before 3/3. if they don,t im gone from turbotax forever.
the whole point of turbotax is too simplify the process. they dropped the ball on that this year.they are not concerned about loses or this would of been fixed by now. as far as customer service: yes they answer the phone and will talk to you. NO ONE had answers.
I had already paid Turbotax as well, I called and asked for a refund(they did give me the refund). It was actually cheaper for me to file with HR Block and the IRS has already accepted my return.
I’m about to take my taxes somewhere else. I’ve heard others can file. TurboTax needs to get it together.
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