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replying to Terry007
Sorry to hear of the difficulties with your returns.
You may want to review previous posts in this thread, because if you get no where with the IRS customer service line, you might have more success with your local tax advocacy office. While both are supposed to be able to help taxpayers after 21 days from filing since information is supposed to be available for them to view, some of us have found the long waits for the IRS customer service reps only to be told they can/will do nothing (frequently claiming they have no information) extremely frustrating. Many of the financial sites recommend the local tax advocacy offices and one poster last week after not getting any help from IRS customer service line (after a long wait) at least got through to the local tax advocacy office quickly with hopefully the office continuing to pursue looking into the problem.
And I would recommend keeping careful records of any calls, including date, time, and the person you speak with. Some IRS customer service reps will refuse to give their name but at least they used to be required to give callers their employee ID number. Such records may be useful/needed if you have to continue to pursue the issues, although hopefully you can get it cleared up quickly. Good luck.
My return has been in the pending stage for 72 hours and me and my cousin filed at the same exact time and his was accepted
Did they ever accept you?
replying to yvngchop1
Sorry to hear. No I ended up having to overnight mail return to IRS and then after IRS indicated received/had logged my return (on the IRS refund status portion of the website) it took about 2.5 weeks to process and electronically deposit my refund. The IRS also corrected the erroneous underpayment penalty TT assessed and would not allow me to override even though I knew none was due. I expect by now paper returns will take a lot longer to process. Next year definitely going elsewhere with all the TT problems over the past few years, 3 significant ones just this year alone.
Good luck. If you are owed a refund, you can check the IRS site. If nothing you may want to try your local tax advocacy office rather than IRS customer service which is worthless IMO.
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