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mmg
Level 2

Where do I sign out from my account using quick employer forms lnk?

I am concern the account is not secured.
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7 Replies
DawnC
Employee Tax Expert

Where do I sign out from my account using quick employer forms lnk?

You can sign out in the top right corner.  

 

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Where do I sign out from my account using quick employer forms lnk?

My QEF page does NOT have that top right corner "Sign Out" link/button.  (Chrome browser, Windows 10, 32 bit OS).  And...

  

I'm not sure I trust what TurboTax says about their Quick Employer Forms.  If you enter data, it might disappear instead of being saved (as promised).

  

On about January 10, 2020, I (eventually) figured out how to enter payee data at the TurboTax web pages for eventual printing and eFiling of IRS Forms 1099-MISC (block 7, NEC Compensation) due tomorrow, January 31, 2020.  [For my 2019 returns, I upgraded to TTax Home & Business -- specifically because I wanted the advertised ability to eFile my 1099-MISC forms and know that my current 2019 data would be saved online for quick & easy transfer to next year.]

(1) It turned into a time-wasting hassle to (eventually) discover that the ability to enter 1099-MISC info via the online web pages could NOT be accessed from my freshly-created and therefore existing 2019 TTax file in my desktop computer. Instead, when first opening TTax I had to click the "Start a new return" button and from there choose to enter 1099-MISC (or W2, etc.) data. That worked and I manually entered data for about 30 payees. I chose not to eFile at that time (TTax FAQs explain that my data would be saved online for later eFiling and for transfer to next year). Instead of immediately eFiling, I opted to wait until the end of January (i.e., today, 01/30/2020) in case errors needed to be corrected before eFiling. [NOTE -- There was NO "sign out" link or button available on any of the screens that appeared for me, so I simply closed the browser window. Chrome browser.]

(2) Today, 01/30/2020, I am trying to get back to my previously-entered 1099-MISC data that is supposed to be stored someplace within my online account at TTax ... ... ... and, after successfully logging in with my username and password, I cannot find any of my previously-entered data. The option to enter brand new data appears, but NO saved data from a couple of weeks ago. AARRGGH! A link to previously-saved data does NOT appear when I use the "Start a new return" button when TTax first loads. I cannot find a link to my already-entered data when I go back into my already-started 2019 tax file that's stored in my desktop computer. AARRGGH!

Now I wonder why I wasted my time and money upgrading my TTax product so that I could (supposedly) enter and eFile 1099-MISC forms via TTax to the IRS.

mmg
Level 2

Where do I sign out from my account using quick employer forms lnk?

There is no"my account" OR "sign out" text in the upper right corner.  My version of QEF is solid blue across the top.  I am concern that I can not close out my account and the TIN plus other data are exposed and unsecured.  

mmg
Level 2

Where do I sign out from my account using quick employer forms lnk?

Sounds like Eric_1 and I have the same problem.  Software glitch?

Where do I sign out from my account using quick employer forms lnk?

Top right corner = Missing Link(s) 

And...None of my previously-entered data is available = Missing 30 Forms 1099-MISC for 2019 (entered ~1/10/2020; missing 1/30/2020)  

TTax-QEF_screenshot-b.jpg

mmg
Level 2

Where do I sign out from my account using quick employer forms lnk?

I called Turbo Tax again today and spoke to a REALLY SMART specialist.  I told her about the screen shot to show the sign out, which I could not see on my screen.  She tole me to change the zoom  to 75%.  Voila!!!!  I saw the sign out.  If other users are having my issue, try adjusting the zoom.

mmg
Level 2

Where do I sign out from my account using quick employer forms lnk?

I could not find the "sign out" in the top right corner on the screen shot provided by Turbo Tax Expert on my computer.  I had to call and speak to another Turbo Tax person who answered my question.  I needed to change to zoom setting on my computer to "see" the sign out.

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