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rsbell91
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When will TurboTax pay consumers being mislead by their ad?

I seen it all over the news about misleading ad saying the TurboTax was free but they never specified that it was only for simple returns. So when will the consumers be compensating for being mislead?

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3 Replies

When will TurboTax pay consumers being mislead by their ad?

The settlement is only for tax years 2016 thru 2018 if you started the tax return with the TurboTax Free edition.  You will receive notices and a check in the mail if you are eligible.

When will TurboTax pay consumers being mislead by their ad?

I was charged every year when it was suppose to be free 

When will TurboTax pay consumers being mislead by their ad?

@Ncbrooks80

The settlement agreement covers users who used TurboTax in 2016, 2017 or 2018.   If you are one of the affected users you will receive about $30 for each of those years in which your income was $34,000 or less and in which you started in the Free Edition and were upgraded to a paid version of the software.

 

"Covered Consumer" means any individual, or individuals if a joint return was filed, who in Tax Years 2016, 2017, or 2018 was (1) eligible to use an Intuit IRS Free File Product; (2) began his or her tax returns using a TurboTax Free Edition Product; (3) was informed that he or she was ineligible to use a TurboTax Free Edition Product; (4) subsequently paid to use a TurboTax Paid Product, and (5) had not used the Intuit IRS Free File Product in a previous tax year.

 

You do not have to “sign up” or get on a list.   The payments will be sent out automatically to the affected users.   We do not know yet how soon the payments will be sent.

https://www.verifythis.com/article/news/verify/money-verify/turbotax-settlement-you-do-not-have-to-m...

 

 

https://www.newsweek.com/intuit-turbotax-settlement-cheated-customers-refunded-lawsuit-restitution-1...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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