What is hell is intuit doing telling me I have to upgrade to Win 11, I don't want that POS, they said it's for security, That's OK, i'll take my chances with Win 10.

[BobRay]

I believe TT offers you 60 days to get a full refund, assuming that you bought it directly from Intuit or one of their authorized resellers.

[user17630730290]

I will continue to use TT in 2025, as I have literally used it for 40 years since dot matrix printers were high tech.  The only issue that I have is that updating Windows 11 every 4 or 5 weeks deleted my TT 2024 authorization key last year and ended up having to buy another license to install it on my Win10 laptop when I figured out why all my keys were used up.  Support was completely worthless, and calling them was just a waste of my time, so hopefully this year I will fare better.  I'll save one key until just before I am ready to file (I file late for K-1s and pension contribution timing), then update my W11 laptop and turn off updates for 5 weeks and then do the return.  Fingers crossed, but it should be something that is fixed by now.

[kaltemeier]

Microsoft is providing extended support until October of 2026 for Windows 10.  Intuit needs to get this resolved ASAP or millions will go somewhere else.  Come on Intuit, get is together!

[M-MTax]

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@kaltemeier wrote:

Intuit needs to get this resolved ASAP or millions will go somewhere else. 

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No they won't

[skramblr]

Yes, many of us will. My current front runner is TaxAct.

I wonder if it will be millions. Intuit sold 5 million copies of the desktop software last year. Windows 10 is still around 40% of windows users, so that means around 2 million users are on windows 10. I bet many of those will update their PCs or be willing to use the online software. I'd guess in the 100's of thousands?

[M-MTax]

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@skramblr wrote:

Yes, many of us will. My current front runner is TaxAct.

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I understand your concerns and feelings about the issue, but in that regard, why continue to post here?

Why don't you simply buy TaxAct desktop for 2025 and be done with it. The program supports Windows 10 so it should be a no-brainer. 

[dhayman]

If TT will not support Windows 10 ESU (which will be available minimally until October, 2026), then I'm going to find a new tax software vendor.  To force users to upgrade to Windows 11 (an inferior OS platform by many tech measures), is utterly ridiculous.  Did the product people think through this one?

[M-MTax]

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@dhayman wrote:

Did the product people think through this one?

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Of course - no question about it.

[dea44]

"5) create a virtual machine. this allows both OS's to run at the same time. I tried to do this but couldn't get it to work "

What was the problem? Did you have trouble setting up the Win 11 VM or installing TT?

[M-MTax]

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@dea44 wrote:

"5) create a virtual machine. this allows both OS's to run at the same time. I tried to do this but couldn't get it to work "

What was the problem? Did you have trouble setting up the Win 11 VM or installing TT?

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That, I believe, was posted by @Mike9241 so maybe he or @JohnQT will respond here.