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Your 2018 return was rejected and you did not follow up and do anything to get it to the IRS? E-filing for 2018 returns has been closed since October 15, 2019. The only way to file a 2018 return now is to print it, sign it, and mail it.
If you already paid for your online software you can ask customer support for a download of the desktop software.
They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
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