The six digit code is not being accepted, is there another way that I can verify my email address ?
You'll need to sign in or create an account to connect with an expert.
If after a reasonable amount of time, you still have not received your 6 digit verification code by email and you have checked your spam folder, please see below alternate methods:
Additional information regarding entering the 6 digit verification code to prevent getting the expired or incorrect code message:
HI, I'm trying to verify my email. I can;t get into my email because I can"t remember password. I tried to change email but it would not let me. I also tried changing password but they wanted old one. I don't know to do about it. Any help would be apprecated.
I can't remember neither my password nor my email and I can't change it. Any help would be appreciated.
You can use the Account Recovery Request form in the below TurboTax FAQ to assist you with getting back into the account:
Account Recovery Request for your TurboTax Account
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
shopsmith15
New Member
Islanderqi
Returning Member
Aĺexis28
New Member
mrdave83706
New Member
Shepardson
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.