Validation Error - Cannot file

Forum|Forum|1 year ago
February 15, 2025
6 replies
72 views

Received validation error and followed the instructions to the online tool to check for updates. Showed none. Then downloaded a patch that didn't work either. Please advise.

fistie_1

Level 2

Hi,

I received the same error several times. To fix the issue. Close the application and reopen it. Before selecting your return, click on Online and check for updates. The system updated and I was able to efile. To be clear, the system automatically performs an update before allowing the app to open, so I'm not sure why it needed to do another update. But it worked. Hope this helps.

P.S. the reason I'm sharing is because turbo tax has the audacity to charge me to provide tech support.

FailedValidation

Level 3

Still getting the message that im already up to date. 😞

Sigh, I hate this software so much. Never using them ever again.

mommydangerAuthor

Level 2

same.

marydefrias

Level 2

After spending over 1.5 hours with tech support, uninstalling and reinstalling multiple times, updating the software, and using TTCleanStatesTools, I am still getting the FAILED_VALIDATION Error Code 54 when attempting to file my 1120S & 355S- MA. I can't print the taxes and mail them as Massachusetts requires you to e-file the 355S-MA.

Any help would be appreciated!