The number is case sensitive as well, so make sure any letters are in the correct case.
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Make sure your transactions aren't going over the TurboTax limits:
- Both TurboTax Online and TurboTax Desktop are able to support up to 10,000 of any combination of transactions and imports.
- TurboTax Online can support up to 4,000 non-covered transactions (items such as options or cryptocurrency that aren't reported to the IRS).
- The import file size is limited to 4MB.
If your transaction numbers are getting close to these limits, it can cause the system to lag or time out. If this happens, you may need to clear your return and start over. Then try entering the sales section totals into TurboTax, rather than entering individual sales. If you still encounter issues, you may need to switch to TurboTax Desktop to continue your return.
Click here for "What if I can't import my 1099?"
If you have additional information or questions regarding this, please return to Community and we would be glad to help.
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