Turbotax used to show the calculated refund amount on the left top in green while working. but i don't see it this year. is there anyway to get it back?

[HelenC12]

Yes, you can see the refund monitor/tracker in the upper left hand corner by clicking on > to expand the status of your refund or amount due. 

[struggling_artis]

yeah, i actually look for that. but on  my page, i can't see anything on that part. it's just a white blank.
i checked it with safari and chrome. both didn't have it.....

[ChondelLO]

Try clearing your cache and deleting your cookies and then try again. If this doesn't resolve this experience, please reply to this thread for further assistance.

For information on how to clear your cache, please visit the help article below.

How to clear your cache - Intuit

For information on how to delete your cookies, please visit the help article below.

How do I delete cookies? - Intuit

[struggling_artis]

hi, 
yeah, i cleared cash and cookies, but still the same, nothing show on the top left. it's completely white blanc like the screen shot image i attached in my previous comment....
i tried Safari and Chrome both. both does not show anything on the top left part.

[MoniqueLO_]

Please see this Help Article for some trouble-shooting tips. 

If you need additional assistance please feel free to contact Customer Support so you can speak with someone who can assist you.

@struggling_artis