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Dale43
New Member

TurboTax Premier 2024 won't Activate on Windows 11

2024 TurboTax Premier installed on Windows 11.  When I start up the TurboTax program on my laptop, the Activate Screen pops up, lists the correct product code, and provides no path forward whatsoever.  

When I investigated reinstalling, TurboTax stated that I already have it installed.

Does anyone have a recommendation?  Thank you.

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3 Replies
VictoriaD75
Employee Tax Expert

TurboTax Premier 2024 won't Activate on Windows 11

Please see the following thread that provides possible solutions to your issue:

 

Downloading TurboTax with Windows 11

 

@Dale43 

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rsoltis
New Member

TurboTax Premier 2024 won't Activate on Windows 11

I was running TurboTax Premier 2024 on Windows 10 and after upgrading to Windows 11 it won't start. I tried repair and also re-install and neither of these options worked. How do I fix it?

VictoriaD75
Employee Tax Expert

TurboTax Premier 2024 won't Activate on Windows 11

Some TurboTax customers who are attempting to activate their 2024 TurboTax Desktop product may experience an issue with being looped back to the sign-in screen with no error message, after attempting to sign-in.

 

We’re currently working to resolve this issue. If you’d like to receive progress updates, sign up below.

 

Why am I seeing the sign-in screen after attempting to sign in for activation of 2024 TurboTax Deskt...

 

If this is not your issue, you can try contacting TurboTax Support. 

 

@rsoltis 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
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