TurboTax Premier 2019 cannot update

[ahoang]

Hi everyone.  I called turbo tax and tried everything they said but there is no fix.  What they told me to do is to e-file just the federal tax return and it worked.  You will have to paper mail the state tax return.  If you already paid to e-file the state tax return call them and they will give you a refund.  Horrible program 😕

[DaraLO]

@hudgeman 

Please try the manual software update:  Manually Update TurboTax for Windows Software (Basic ...

If this does not resolve the issue, contact phone support, as they will be able to walk you through troubleshooting steps.  Refer to the following TurboTax FAQ for the contact number:  What is the TurboTax phone number? - Community

[BNashed]

I tried that and still getting the error! I downloaded the MA file to try updating, and it wouldn't let me install it either!