Turbotax desktop will not launch and comes back with a generic error message, no code. Tech support helped me solve it before by updating a file. Any ideas?

jacques-g-issa · ‎December 29, 2025

Happy2BfreeTN

I'm experiencing the same issue. I've tried everything. Tech support is looking into it.

CatinaT1

Refer to this TurboTax Help article: Troubleshoot TurboTax for Windows downloading issues

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Happy2BfreeTN

That's actually not the answer.

I found that there was a Microsoft Visual C++ exe that needed to be updated. TurboTax Desktop is reliant on Visual C++ and the outdated exe caused the software not to work correctly and throw out a generic code.

jpeacock

I'm having this same issue. Was the problem ever resolved?

jacques-g-issa

Microsoft visual C++ 2022 is needed. Newer version of Microsoft Visual do not work with Turbotax. I had to reinstall Turbotax.

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Turbotax desktop will not launch and comes back with a generic error message, no code. Tech support helped me solve it before by updating a file. Any ideas?