The current version of Turbotax I’m using seems to have some bugs. Information I enter into a tax form doesn’t transfer to the corresponding place in the step-by-step interview process. I found this with 1099-MISC data and a couple of other places. See these problems known? What is the process for reporting bugs?
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chuckcobb,
I gather you are using a desktop version of TurboTax and switching between Step-By-Step and Forms views. If you can provide one (or more) specifics, I will see if I can reproduce them and, if so, alert the powers that be. I do know from experience that some form fields aren't meant to be entered directly but are filled in instead via a separate subschedule.
I have seen it specifically with a 1099-MISC. I entered data into a 1099-MISC form and when I went to the corresponding section of the step-by-step, the data I entered on the form did not show up.
Using forms mode is not guaranteed to always give correct results.
That is why the step-by-step is strongly recommended,.
But check your actual forms and schedules for the desired amounts.
Always print a copy of your completed tax return for your records, and review it carefully before e-Filing.
You will need it if you are audited by the IRS, or to amend if a TurboTax update changes your return or for any other reason,
AND, to find your AGI next year.
That makes no sense at all. The forms are what is submitted to the IRS and if the information on the forms is not consistent with what’s in the step-by-step, that’s a huge problem. They have to be consistent and one should be a check on the other.
I have found more bugs that seem to be related to how the Step-by-Step is synchronized with the forms:
This is a serious bug that needs to be fixed. And please don't tell me that I shouldn't be entering data in the forms; that I should be doing all data entry in the step-by-step. That's ridiculous for two reasons:
The capability to reconcile form data against the step-by-step process is an important and essential part of TurboTax that seems to be seriously broken and this needs immediate attention.
If there is a better way to report this bug other than here in this community forum, please let me know.
chuckcobb,
Just to be clear, neither fanfare nor myself are employees or contractors of Intuit, the maker of TurboTax. We are just regular folks who get enjoyment out of helping others navigate taxes in general and TurboTax in particular more smoothly and accurately based upon our own experiences. That said, I will go ahead and ask the powers-that-be to investigate and try to reproduce your experience, presumably with you help at some point.
Hi @chuckcobb ,
Thank you for taking the time to share your experience with us. We would like to look further into this for you, however, due to the nature of what you're stating, it would be best for you to call in to speak with someone. If you give us a call, a representative will be able to work with you to try to see where the mismatch is. Please follow this FAQ for contact information.
In both tax year 2019 and 2021 after my return was accepted by the IRS, I later opened these 2 tax reurns. In both cases the tax amount calculated by TT differed from that on my accepted return. In both cases TT updated the program when I opened both od these returns. In both cases this was done after the April due date. It appears that the updates caused this to happen. This tells me that to get an accurate tax calculation I had better file a 6 month extension every year for my returns in the future. Is TT that buggy?
wajake41,
I cannot see your returns, a very good thing, so I cannot determine what changed and why. However, I personally file for an extension almost every year because a few 1099 tax forms always seem to be either late or corrected later. Of course, filing and extension does not give me an extension on paying the tax due so I do send in a payment a bit larger than what I think I owe just to protect against post-April tax form arrivals and changes.
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