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TurboTax Bug

When entering major purchases for sale tax deduction, the drop down box to "Select" a state does not list any states and the user cannot type in the box.  I cannot complete my return until this bug is addressed.

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4 Replies

TurboTax Bug

Which TurboTax program are you using?  The TurboTax online edition or the TurboTax desktop editions with the software installed on a personal computer?  It the desktop editions, which operating system, Windows or Mac?

TurboTax Bug

Donna,

 I am using the desktop Deluxe version for Mac, with most recent updates as of about one hour before running into the glitch.  I am at Deductions/sales tax trying to enter the tax for a major purchase.  It begins by asking me to choose which state from a drop-down box, but the box is inoperative.  It has the “Select” text but nothing else states to choose from.

 

thank you.

 

Mike

 

TurboTax Bug

@mcrutch6797 OK...I am using the 2025 Premier desktop editions for Windows.  When entering a major purchase State of Purchase box only has --Select-- and my state Georgia.

 

Did you enter your state sales taxes before going to major purchase?  The state where you lived and the dates you lived there?

TurboTax Bug

I had already downloaded the PA state tax program and checked the box that I have lived only in PA.  I will go back and double check to see if I failed to do anything else.  
many thanks.

mike

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