Turbotax 8801 line 2

[ruicongli]

I think I found a bug in TurboTax Premier 2019: the form 8801 line 2 included the AMT I paid in 2018 (the line 11 of 2018 form 6251), which is not correct. Here is the 8801 instruction:

https://www.irs.gov/pub/irs-prior/i8801--2019.pdf

How can we report this bug to intuit? It needs to be fixed ASAP!

[doingsometaxes]

I believe I have hit the same issue. I've just started trying to contact turbotax support. I'll reply with what I hear back and would love to hear from others that  have hit the issue.

It is not clear to me exactly what turbotax is putting in line 2, but it definitely seems wrong and, in my case, is resulting in the wrong AMT credit carry forward.

When I manually fill out a form 8801 fixing this line, I see the numbers I expect. I'm not sure how this helps me with using turbotax though.

Looking forward to hearing what we should do to resolve this.

[doingsometaxes]

I just got off the phone with customer support. I have reported the issue and mentioned this post. No confirmation yet that it is a real issue or word on when we might hear back. The woman I spoke to suggested I call back tomorrow. I'll do so, and will report back.

[TaxQuestion12]

I used TurboTax Deluxe, noticed the same issue.  Thanks for the heads up! I already e-filed 2019 tax return.  Like to know how soon the fix be available so that amended return can be filed.

[doingsometaxes]

An update:

I called back today, and after getting through the various phone tree and supporter layers, I got hooked up with product support. The woman I spoke to was very nice and quite useful. She indicated that the potential issue has been raised in their internal systems and was being investigated. She attached my case to it and said I'd be contacted when there was an update. She said to get back in touch in 7 - 10 business days if I had not heard back.

I'll report back when I have heard back or if I reach out again.

[ruicongli]

Thank you for the update!

[nstockhaus]

My returns got rejected because of this bug. Turbo tax says they are in the process of updating form 8801 and will be fixed after March 5th, at which time I need to re-submit my tax returns. I hope I don't have to pay the $19.99 again for the state e-file. 

[doingsometaxes]

I also got an email that my support case was resolved this weekend. I called support this morning, and they confirmed that there was an underlying issue with the product that had been reported by a number of users.

They did not have a firm fix by date for me, though it sounded like there would be a fix. They mentioned they were aiming for March 6th, but I'm not sure if that's an internal goal or a real date at which the product would be updated. I said I'd wait until then and call back if I had not seen the fix live or heard back.

[SNA]

Can you clarify if the return was rejected immediately or if it was accepted first and then subsequently rejected.

Thanks

Mike 

[SusanY1]

If a return is rejected, that is the first/immediate notice.  A return cannot be first accepted, and then rejected from the filing system.  

@SNA

[drbubba]

So since my return has been rejected twice now due to this same error, when may I expect resolution?

[KurtL1]

The corrected Form 8801 is expected to be release later today (Release 20). You need to check on it this weekend.

You should delete the form in your return. When a corrected form is updated it is possible for some old calculations is still in the form. Deleting the form will allow only the corrected form to be loaded.

To delete a form off of your return you need to:

1. Select Tax Forms in the Black bar on the left side of the screen.
2. Select Tools from the drop down menu.
3. On the Tools Center Select Delete a form.
4. Locate the form on the list and select Delete.
5. You will be asked to confirm the deletion.

[KurtL1]

The corrected Form 8801 is expected to be release later today (Release 20). You need to check on it this weekend.

You should delete the form in your return. When a corrected form is updated it is possible for some old calculations is still in the form. Deleting the form will allow only the corrected form to be loaded.

To delete a form off of your return you need to:

1. Select Tax Forms in the Black bar on the left side of the screen.
2. Select Tools from the drop down menu.
3. On the Tools Center Select Delete a form.
4. Locate the form on the list and select Delete.
5. You will be asked to confirm the deletion.

[TMax55]

I initially did my taxes a week ago and got a different result when I updated software today.  I made no changes to my entries.  Looking at the numbers on the forms, I got the same result on Line 24 in both instances but a blank space on Line 25 in one scenario.  Is this the correct one?

[TaxQuestion12]

I updated TurboTax delux today. But after I deleted form 8801, I can’t get TurboTax to recreate form 8801.  I even lost the AMT credit for 2019 due to missing form 8801.  Review does not show any error.  How do I get form 8901 back?