turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

TBURD51
New Member

TurboTax 2022 Desktop stuck in state data entry?

How can I get in contact with technical support for desktop version. App not working properly


x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
EbonyA
Intuit Alumni

TurboTax 2022 Desktop stuck in state data entry?

Details for contacting Turbo Tax phone support can be found here.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

TurboTax 2022 Desktop stuck in state data entry?

If your computer is a Windows system....it is possible tha an OS update has been partially installed and waitng for you to complete the installation.  Partially-installed windows update have been known to mess up soem TTX operations.

 

Save your file....and shut down TTX,.

Check for and install any waiting Windows updates (I know at least two W10 updates were issued very recently...I just had to update mine).

Reboot your computer (even if you didn't install any OS updates)

Wait 15 min for everything to get started-up....then restart TTX and try again.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question