Turbo tax is not allowing CA EIC to my client that has AGI less than limit and earned wages. She is 66 but I do not see that as a rule. Please advise?

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Turbo tax is not allowing CA EIC to my client that has AGI less than limit and earned wages. She is 66 but I do not see that as a rule. Please advise?

Client? TT is not licensed for use by paid tax preparers. But:

Turbo tax is not allowing CA EIC to my client that has AGI less than limit and earned wages. She is 66 but I do not see that as a rule. Please advise?

It is not a client just a friend that I am helping.

Turbo tax is not allowing CA EIC to my client that has AGI less than limit and earned wages. She is 66 but I do not see that as a rule. Please advise?

Not paid.

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