turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Mama20162
New Member

Turbo tax charged me three times for one product $79.00 - I contact my bank to stop charges you over charged me

Bought 2019 for $79.00 then they charged me additional $79.00 twice $158.00
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Turbo tax charged me three times for one product $79.00 - I contact my bank to stop charges you over charged me

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Turbo tax charged me three times for one product $79.00 - I contact my bank to stop charges you over charged me

Having the bank stop payment will not resolve this issue.  You need to contact TurboTax customer support and have the duplicate Advantage accounts removed.  If you don't do that, the problem will keep happening.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question