Turbo tax 2020 disc will not down load to computer?

[DoninGA]

TurboTax minimum system requirements for Windows - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
TurboTax minimum system requirements for Mac - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

Find download using Windows - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-windows-software-download/0...

Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

Find download using Mac - https://ttlc.intuit.com/community/installing/help/find-your-turbotax-for-mac-software-download/01/25...

Install TurboTax for Mac - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/...

Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

Troubleshoot install for Mac - https://ttlc.intuit.com/community/installing/help/turbotax-for-the-mac-installation-troubleshooter/0...

[Mary Lou Wollaston]

I bought the Turbo tax Premier for 2020 and I put the disc in and it won't open.    I don't understand about settings it asks in the beginning.       I have used Turbo Tax for years and never a problem

[Mary Lou Wollaston]

this is not the problem

[DaraLO]

Please verify that Windows can read your TurboTax CD by following the steps below:

1. Re-insert the TurboTax CD into your CD/DVD drive.
2. Select the Start menu and select Computer.
3. Select your CD/DVD drive (usually D).

If an error occurs, Windows can't read the TurboTax CD. Your TurboTax CD may be defective or damaged. You can request a replacement here.

Reference:  Check your CD and CD drive (Windows)

[Emily Chronister]

Turbo tax wont load on my computer

[Anonymous]

@Emily Chronister have you tried the troubleshooting steps @DaraLO posted? If those steps don't resolve your issue, would you let us know the exact problem you are running into so we can better assist you?

[davpala]

TT cd disc is not loading to my pc (windows 10)

[davpala]

TT cd will not load onto my PC (windows 10)

[EbonyA]

@davpala Have you attempted any of the troubleshooting steps provided by DoninGA above? If not please do so and if you have already, please let us know what specific error you are receiving. Please also check the minimum system requirements link provided in that same response.