The Turbotax link on USAA, TRowePrice, Fidelity websites gives me the " oops we ran into a problem" message. How do I proceed?

[imrelipping]

As soon as I press the signin on the Turbotax transfer page the "oops" message pops up.

[HeatherPLO]

Please try the following steps which may help clear the loop you are experiencing:

• Log completely out of Turbo Tax.
• Then, clear your cache and cookies within your browser and completely close out of it.  I have included the Help Articles below if you need assistance with clearing cache or cookies.
• Re-open the browser and log back into Turbo Tax and see if this fixes the situation.
  • You can also try a different browser as well, or "incognito mode".

If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps. 

Clear Cache

Delete Cookies

[imrelipping]

I have tried several browsers, deleted cache and cookies.  Still no avail.

[MichelleLO]

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue. 

What is the TurboTax phone number?