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The TurboTax 2024 installation program stops before installing. It stops right after accepting the license terms.

 
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6 Replies

The TurboTax 2024 installation program stops before installing. It stops right after accepting the license terms.

Does your PC or Mac meet the system requirements?

 

 

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

The TurboTax 2024 installation program stops before installing. It stops right after accepting the license terms.

I'm am using Windows 10 with a 64 bit processor.  This should meet the minimum system requirements.  I had no problems with intalling Turbotax 2023 last year.

The TurboTax 2024 installation program stops before installing. It stops right after accepting the license terms.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

The TurboTax 2024 installation program stops before installing. It stops right after accepting the license terms.

Some folks with this problem have noted a couple of Possible fixes:

 

1) Rt-Click on the desktop icon and select "Run as Administrator"

 

or, if that doesn't work

2)   Some have found that the most recent versions of Microsoft Visual C++ must be installed first.

 

See the conversation here....links are in the conversations s to where to go to get the most recent C++ versions:   Turbotax 2024 Desktop installation

 

 

OR

3)  Call Customer Support:  What is the TurboTax phone number?

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

The TurboTax 2024 installation program stops before installing. It stops right after accepting the license terms.

I ended up calling the Turbotax support desk.  The techincal support staff memeber was helpful and determined is was athe AVG anti-virus software that was blocking the install.  Once AVG was disabled the program installed.

The TurboTax 2024 installation program stops before installing. It stops right after accepting the license terms.

Good heavens to Betsy.

 

That shouldn't happen in this day & age, but Remember that for next year.....

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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