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The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

 
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8 Replies
NKent
Returning Member

The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

Same problem

DaraLO
Intuit Alumni

The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

Please try to manually update your software instead. Refer to the following Help Article for instructions: Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

I have the same problem. The article linked has no instructions for manually updating TurboTax Business 2020. I've uninstalled TurboTax Business 2020 and reinstalled and updated and it still says form 8960 is not ready.

harry phillips
Returning Member

The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

Same problem

NKent
Returning Member

The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

Same problem fort two days

harry phillips
Returning Member

The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

Same problem on Wednesday 2/10/2021.

CarissaM
Intuit Alumni

The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

If you have not gotten the email, you can try contacting customer support by clicking here

 

Otherwise you will need to follow the instructions here to amend your return. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

The software says that form 8960 is not ready, then I got an email saying it is ready. I updated the software. Afterwards the software still says the form is not ready?

Same problem for the past two days. I've updated TT and the software say I have the latest version. I'm using TurboTax Business (not Home and Business). 

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