Tax Form Submissions Rejected due to AGI amount problem

[TD_Fuller]

Submitted 2020 Federal and State tax forms and they were rejected due to wrong 2019 AGI amount.

The input field had requested my wife's 2019 AGI amount, but we had filed jointly. When looking into the field notes I found that if you filed jointly in the prior year you were supposed to put in the combined 2019 AGI amount (as the split amounts were not calculated). So I did again and was rejected again.

This appears to be a programming error asking for one spouse's AGI only when it should be asking for the joint AGI amount.

[DoninGA]

If you filed the 2019 tax return as Married Filing Jointly then the 2019 AGI is the same for both of you on the 2020 tax return.

The 2019 AGI is on the 2019 federal tax return Form 1040 Line 8b

[TD_Fuller]

Made sure amount was correct and 2019 pin numbers were correct and filed again. Rejected again!

This has to be a coding error?

[DoninGA]

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@TD_Fuller wrote:

Made sure amount was correct and 2019 pin numbers were correct and filed again. Rejected again!

This has to be a coding error?

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There is a very good possibility that the IRS does not have the 2019 AGI for your SS number in their database.

Try entering a 0 (zero) for the 2019 AGI and e-file the tax return again.

If this is also rejected by the IRS then your only option is to print and mail the tax return.

See this TurboTax support FAQ for how to print and mail a tax return using the TurboTax desktop editions for Windows - https://ttlc.intuit.com/community/print-and-file/help/how-do-i-print-and-mail-a-return-in-the-turbot...

[TD_Fuller]

The zero (0) worked as it should as my wife had no AGI amount last year as we filed jointly.

But why did the TurboTax ask for her AGI amount (only) to begin with? Sure did confuse things and frustrate me for a couple of days.

Thanks for the help.

[Brian94582]

I'm experiencing same problem. Been filing with Turbo Tax for decades. Never had this problem before. Asks me for my last years AGI (pre-fills it for me), then asks me for my spouse's AGI (and pre-fills the same number - we are MFJ) so I accept it. Submit the return (4/12/25) with my payment and assume everything is OK. No rejection notice from Turbotax. I did get an email from the IRS on 4/14/25 headed "Notification from the IRS" but was actually worried it was phishing so didn't click on the link. On 4/18/25 receive a letter in the mail saying my return was rejected. Do some research and find out I need to enter "0" in my spouse's AGI. It seems it may have accepted that. Probably going to get a late filing and paying penalty from the IRS and I'm pretty annoyed.