Tax 2018

[taxquestion243]

Hi 

We filed our 2018 tax return by mail in the NOV 2020, it been a year we have not got the refund. What is the best way to get the refund Please  

[xmasbaby0]

It has been taking the IRS a very long time to process mailed returns.   And since your return is a 2018 return, nothing is ever going to show up on the IRS refund site.   Only information for 2020 returns is shown there.  Did you use a mailing service to track it so that you would know they received it when you mailed it last year?

Only the IRS can provide information to you:

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

[Critter-3]

Did you check your account on the IRS site ... did it ever get entered into the system and processed ?

https://www.irs.gov/payments/view-your-tax-account