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rodneybaladad
Returning Member

Still not resolved. I'm on a Mac and am getting the same error

I am getting the same error as everyone else regarding Failed_Validation and update TurboTax.

 

I've updated, updated latest download, uninstalled it and re-installed it, nothing works.

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1 Reply
Vanessa A
Employee Tax Expert

Still not resolved. I'm on a Mac and am getting the same error

Which OS are you using?

 

A few more things you can try are

1) After uninstalling, delete the trash, clear cache and cookies.  Make sure it is all gone before trying to reinstall.

2) Attempt to do the download while hardwired to the internet

3) Check system permissions to be sure TurboTax has full disk access. 

4) Check for security software issues blocking it.  TurboTax should meet security standards, but allowing it to bypass anyways may allow you to install

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