State return denied

[HeatherPLO]

We'd like to take a deeper look at your specific situation. Please attach screenshots, detailed instructions on where you are in the TurboTax Program, and a token number. (This token number gives us your tax file with all your personal information removed)

TurboTax Online:  

Click Tax Tools in the menu to the left.

Click Tools, and then

Click Share my file with Agent.

A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.

Provide the token number that is generated onto this thread.

TurboTax Desktop:

Select Online menu if the customer is using Windows. Select “Help” if using a Mac.

Select Send Tax File to Agent.

A pop-up message will appear, and the customer will select, Send. If using Mac "Send Tax File to TurboTax Agent" 

Note: Desktop will save a file to your computer unless you uncheck the box.

Another message will appear. Provide the token number that is generated onto this thread.

@Eric42

@zhpeng96

[zhpeng96]

token 971540

federal accepted CA rejected with error SCHCA/NR-043

[lil_quantum]

token 971561

federal accepted but CA rejected with error SCHCA/NR-043

[wangruinju]

same here

Your token number is: 971670

[user30351]

Token 971781

Federal accepted, CA rejected with error SCHCA/NR-043 .

[wangruinju]

Token 971785

Federal accepted, CA rejected with error SCHCA/NR-043 .

[jarvis]

Hi Heather,

This is a known issue, please read the previous contents in this thread carefully. Now the question is, when will the software team fix it? The deadline is around the corner, and we still cannot file our CA tax returns. The software promised to deliver an update on 3/25, but obviously that didn't happen. Could you please ask the dev team to fix the bug ASAP? Please escalate this issue to URGENT priority. 

[mhuang16]

Rejected with SCHCA/NR-043 turbo tax twice on 03/20/2022 and 03/24/2022.

Updated and resubmitted on 03/26/2022. Rejected again with a different error: 

Reject Code /CA-Return/CA-ReturnData/CAForm540ScheduleCA/IncomeAdjSchedule/Income/FederalAmounts/OtherIncomeAdditionalItems/Total

Token: 972969

[abhigup]

I am getting same error as others mentioned: 

California return rejectionReject Code SCHCA NR-043

Token: 973253

[addonesec]

Same new error as above: 

Reject Code /CA-Return/CA-ReturnData/CAForm540ScheduleCA/IncomeAdjSchedule/Income/FederalAmounts/OtherIncomeAdditionalItems/Total

Token: 973601

[vincent_tax]

same here.

code: 973608

Turbotax dev team, please fix the issue ASAP. 

[jmwachter]

I'm getting the exact same thing !

[Sonny3936]

Same issue here; sent three time -> rejected three time; How long we have to wait for fixing software? the due date is coming. 

[29Ar3d10]

Token: 974093

[softtryme]

I‘m extremely disappointed. Turbotax has been such a big letdown, not just in the software quality, but also in their responsiveness towards community's feedback. This issue was first reported a week ago, and now the thread has grown to 4 page long, the issue still hasn't been resolved. The software keeps telling me that "it will be resolved in an upcoming product release scheduled for March 25, 2022", on 3/28/2022, and who knows what's that supposed to mean.