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jndemarco
New Member

Software problem

Purchased 2021 Turbotax Deluxe. All of the packaging said 2012. Installed and the software is actually 2020 version. Will not even import 2020 return.

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3 Replies

Software problem

Did you purchase it from TurboTax or from somewhere else?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
BrandiLO1
Intuit Alumni

Software problem

Please confirm the website or retail location where you purchased the software. If possible, also include a photo of the packaging so we can further assist you.

jndemarco
New Member

Software problem

Restarted my computer and the program is working now. Thanks for the reply.

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