turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Schwab import fails

I am having the same issue with imports from Schwab. I was able to download 1099R 2 weeks ago, but all my forms were not ready. Now when I try to load, it selects all the forms, but when it imports, the forms are completely blank. I am using desktop turbotax deluxe

MarilynG1
Expert Alumni

Schwab import fails

If TurboTax shows a successful import but forms are blank, it is likely due to browser security blocking data transfer, pending brokerage forms, or a need for a screen refresh. Fix this by enabling local network access in your browser, disabling anti-virus software, and updating the program.

 

Since the IRS already has copies of all your 1099's, using the Summary Method on a tax return is acceptable.

 

@Sandwichtaxpayer 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Vanazzz
New Member

Schwab import fails

How can I upload a 1099-DIV from Vanguard?  I am using TT Home and Business.  TT imports just one line from Vanguard as oppose to details for each holding.  Please help. I have the PDF file with me.  Also, describe if there is an OFX way from Vanguard, similar to the Shwab you described.

CatinaT1
Expert Alumni

Schwab import fails

Helpful TurboTax Articles:

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

 

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

  1. Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
  2. Find Local Network Access in the dropdown menu.
  3. Toggle the switch to ON.
  4. Refresh the page and attempt your import again.

What do I do when my data isn't imported into TurboTax Desktop even though it says successful import...

If permissions aren't the issue, one of the following factors may be at play:

  • Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
  • Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
  • Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question