SCHEDULLE K-1 BLANK

[user17702626954]

I have a simple partnership return with two partners. When I print the tax return to PDF for review, schedule K-1s are missing, only the cover letters are printed. The schedule K-1 pages are blank.

I tried to re doit because I thought I made a mistake but is not that.

How do I do? Does the program need to be updated?

[PatriciaV]

Do you see Schedules K-1 in your list of forms under Forms Mode? If so, do they display the correct information when you click on the form?

If the forms display properly, try this:

1. Exit TurboTax
2. Turn off (or pause) your VPN and anti-virus software.
3. Restart TurboTax and accept updates.
4. Open your return and print the K-1s again.

[user17702626954]

Hello there

I did what you explained and still not getting my schedule K, before there was a blank page after the cover letter and after the update it is just the cover letter. 

[PatriciaV]

We have tested displaying and printing Schedules K-1 from TurboTax Business but are unable to reproduce the experience you have seen. It would be helpful to have a TurboTax ".tax2025" file to test this issue further.

If you would be willing to send us a “diagnostic” file that has your “numbers” but not your personal information, please follow these instructions: 

In TurboTax Business, open your return and go to Online in the TurboTax header. (On a Mac computer, choose Share or Help.)

1. Choose Send Tax File to Agent.
2. You will see a message explaining what the diagnostic copy is.  Click Send on this screen and wait for the Token number to appear.
3. Reply to this thread with a screenshot of your Token number (this avoids Community filters for numbers with a dash) and tag (@) the Expert requesting the token from you.
4. Please include any States that are part of your return - this is VERY important.

We will then be able to see the same experience you are having. If we are able to determine the cause, we'll reply here and provide you with a possible resolution. 

[user17702626954]

State of Missouri

[PatriciaV]

We have reviewed the diagnostic copy you provided and were able to both view and print Schedule K-1 PDFs from Adobe Reader. You may wish to save the PDFs and open them in Adobe rather than using a browser.

The Adobe error message has been submitted for further investigation by our tech team. It's unlikely this will be resolved before the filing deadline.