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user17699681404
Returning Member

Schedule F glitch

When attempting to edit my schedule f I get the error message "something went wrong". I get the same issue for both the online and android app....

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12 Replies
LeticiaF1
Employee Tax Expert

Schedule F glitch

If TurboTax is not letting you continue, you can try the following:

Go out of your program and go back in.
Clear your cache and cookies.
Try a different Web Browser.

If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.

user17699681404
Returning Member

Schedule F glitch

Have tried all of the above including using the moble app. Seems to be a sofware issue

PatriciaV
Employee Tax Expert

Schedule F glitch

We are unable to reproduce this experience. It would be helpful to have a TurboTax ".tax2025" file that is experiencing this issue.

 

You can send us a “diagnostic” file that has your “numbers” but not your personal information.  If you would like to do this, here are the instructions: 

 

In TurboTax Online, go to the black panel on the left side of your program and select Tax Tools. 

  1. Then select Tools below Tax Tools. 
  2. A window will pop up which says Tools Center.  
  3. On this screen, select Share my file with Agent. 
  4. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number. 
  5. Reply to this thread with your Token number and tag (@) the Expert who requested it. This will allow us to open a copy of your return without seeing any personal information.

 

If you are using TurboTax for Desktop, go to Online in the top menu, then choose "Send Tax File to Agent."

 

We will attempt to determine the cause of your experience and possibly provide you with a resolution. 

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Schedule F glitch

I am experiencing the same issue. I also cleared my cache and changed browsers.  I navigate to Farm Income,  click yes on Did you have any farm or farm rental income in 2025? then check I received agricultural payments on a 1099-MISC or 1099-G for my farm rental on Tell Us About Your Farm or Farm Rental Income and click Continue, I am directed to a page that says "Something went wrong". No further information about the error is provided. 

PatriciaV
Employee Tax Expert

Schedule F glitch

Please see the instructions posted previously and provide a diagnostic copy of your return for further investigation.

@jessgiffey 

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user17699681404
Returning Member

Schedule F glitch

@PatriciaV  my token is 1327122

PatriciaV
Employee Tax Expert

Schedule F glitch

We have reviewed the diagnostic copy of your return and were unable to reproduce the experience you have reported (tested in TurboTax Online and TurboTax Desktop). 

 

We recommend that you switch from TurboTax Online to TurboTax Desktop to complete your return. If you haven't paid for TurboTax Online yet, follow these instructions: How do I switch from TurboTax Online to the TurboTax software?

 

If you have already paid for TurboTax Online, please contact our support line for assistance in switching to the desktop version: What is the TurboTax phone number?

 

@user17699681404 

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Schedule F glitch

Token 1327393

 

I can add or change a schedule F.  Just get something went wrong.

 

Please help  I did everything else in the thread but nothing worked.

 

ccassady
New Member

Schedule F glitch

I've had the same problem

 

Token 1327808 @PatriciaV 

RobertB4444
Employee Tax Expert

Schedule F glitch

Did you switch to the desktop version of TurboTax @user17705694908  @ccassady ?

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Schedule F glitch

@RobertB4444  Seeing how many comments you have, it would appear you indeed do have an issue. I am not interested in buying the desktop version just to resolve this. When I go to edit the Schedule F it gives an error. 

 

Token 1327819

 

Everytime I go to edit and update the Schedule F it simply says "Something Went Wrong".  If you would like to see this happen live, let me know.

 

I have cleared my cache, i have tried 3 different browsers. I downloaded the desktop software that correlates to my online system, but it says I need to pay and activate first. I am not interested in paying for the software again after having paid y'all multiple times in the past online. 

RobertB4444
Employee Tax Expert

Schedule F glitch

This is something that they are aware of and working on and is expected to be ready to go by the 13th of February.  Please try again on Saturday the 14th to see if you are still experiencing this.

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