Routing number has too many characters. Never an issue before.

[giantqtipz]

I'm trying to file my taxes, but my routing number is too long. This was never an issue before with TurboTax.

I called my bank (TD Bank) and they told me to try using their ABA Routing number and it also didn't work.

How can I resolve this?

[Mike9241]

a routing number can only have 9 digits. do not enter dashes

have a check for the account the routing number should be lower left,

[giantqtipz]

yes there are only 9 digits to my routing number. Ive used the same bank account in all my TurboTax filing in the past. I have no idea why its a problem now. From my understanding routing numbers are public info? so I figured I'd add a screenshot here.

[giantqtipz]

Bump, just wanted to see if anyone has any ideas?

[MichelleLO]

If you copied and pasted the routing number into TurboTax, make sure there are no extra spaces before or after the routing number. 

@giantqtipz 

[giantqtipz]

Thanks for the responses everyone. I ended up restarting my computer, and then Turbotax downloaded + installed an update.

I was able to file afterwards, without touching the routing number. It was definitely a strange bug.

[scottminton]

I'm having the same issue.  I'll try the restart and post back here after I try it.

[scottminton]

After restarting, instead of checking for errors again (that was the only remaining error it found), I just went to the file tab and it went through without an issue.