Rejected return due to Daikin QMID code. Code is correct but IRS does not recognize it. Any solution? Can I just use another manufacturer code?

[RobertB4444 · Accepted solution]

You can enter another manufacturer's code and that will get you past the efile issue.  But before you do that make certain that the first digit in your code is I as in India and not the number 1.  I7Q6 is the code for Daikin.  

If that is still bouncing back then save all of your documentation in case there are any questions in the future and you will have to print and mail your return in order to get the proper credit.

[Edited 03/03/26  04:03 PM PST]

@triolo2

[triolo2]

Tried to refile, but still get rejected and get the same TurboTax message that says I must wait until March 6 before I can refile again.

I have read in this community link that this problem has been going on since January for both the professional intuit tax accountants and personal desktop/online platforms. It appears that some people have returns accepted, others get irs notices that the QMID field is blank, others report that the Lennox code is having similar problems, others report that they have printed and mailed their returns. IRS says the problem is not on their end; it must be with intuit. Any idea if intuit is working on this problem or when intuit will fix this software glitch?

[MarilynG1 · Accepted solution]

Yes, the IRS has been rejecting QMID codes beginning with 'I' or 'O'.  You can try entering a different code, as long as it's a legit code, which has let other users efile successfully.  The computer checking at the IRS end is not matching codes to equipment, just looking for a proper one.

You can also try deleting Form 5695 and step through the interview section again to let it repopulate. 

@triolo2 

[triolo2]

Thanks for confirming that IRS process just checks for QMID code from any legitimate HVAC company. Since the Daikon code caused my return to be rejected on four times, I changed to the Trane code (B8T9) and on the fifth try, IRS accepted the return. 

[BillCapps]

A little different twist on this problem....I read the replies and didn't see it.

My Fed return was ACCEPTED using the I7Q6 Daikin QMID Code.  When I received my return, it was substantially less than I expected.  Yesterday I received the anticipated IRS (CP12) "Changed Return" letter, stating my return was changed because the QMID I used didn't match their records.  

"If you disagree with the change(s) we made to your return, contact us at 800-829-0922 and we will reverse the changes."  Called and after much "research" the C/S person says it was changed for a math error....no, there wasn't and read her the explanation from the form.  

There's a half hour wasted so I'm off to write a letter.

[LeticiaF1]

Follow this link to submit a claim under TurboTax Accuracy Guarantee Claim Submission.  

@BillCapps 

[BillCapps]

LeticiaF1,

I don’t have penalties or fees associated with this TurboTax failure.  As is noted by many filers on both the Forums here, as well as the Daikin website, the problem is that during transmission of the return to the IRS, the QMID Code is apparently not being recognized properly, so it removes the allowed deduction on Form 5965, Line 29a.  In my case that reduced my refund by the allowed amount…. $1800.  I still received a refund, just reduced by that much…… that’s a pretty big deal.