Reject code REJ002

Forum|Forum|6 years ago
January 27, 2020
5 replies
2 views

No text available

TurboTax Deluxe Online

ReginaM

Level 12

If you got an Reject Code REJ002, you didn't do anything wrong. TurboTax is just sending your return back so you can apply the fix.

Look for an email from TurboTax (it'll come from the address TurboTax@Intuit.com) and follow the instructions in the email. It's important that you follow these instructions, as they're customized to fix your specific program issue.

If you don't see the email in your inbox, look in your spam or junk folders.

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march200644

Level 2

I got the email, but there was no instructions

JohnW152

Level 15

There really aren’t any instructions – there’s nothing for you to do.

Please see the TurboTax Help article “What is REJ002 - Internal Reject?” for more information.

khaylatanner

Level 2

THERE ARE NO INSTRUCTIONS! How TF are y’all gone keep saying something bout some instructions when there’s absolutely nothing in the email .

ChondelLO

Level 12

@khaylatanner Please visit the link below for the most common reject codes and how to fix them.

How do I fix a rejected return? - Intuit

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khaylatanner

Level 2

@ChondelLO & what is that supposed to do ??? It says Nothing!!

Dbo2626

Level 2

I’m having the same problem. Keeps saying it’s rejected for that code and says follow the instructions in the email and there are no instructions. Filed at least 4 times and they all keep getting rejected with the same code. So frustrating.

LindseyLO

Level 12

Further assistance with correcting your rejected return has been provided by clicking here.

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jmaguire1

Level 2

I am also having the same problem- token code 934171. What do I do now? I have filed at least 5 or 6 times all with the same message.

jcases

Level 2

Yeah I have the same problem too. Mine keeps getting rejected and I’ve been rejected for 3 times with the same reject code every time. I actually have someone from support called me and they told me to refile it again by the end of this month.

LindseyLO

Level 12

More details and assistance with the reject code you are receiving has been provided for you by clicking here.

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jxjuliana

Level 2

I have been receiving this issue 5 times now! This is absolutely absurd. When I go into my account the issue is already fixed, I have my green check marks, all good to go and it continually happens. The solution I was given was to mail them in but I don't trust them that with the way the mail isn't always on time. I'm taking my business elsewhere cause this is pathetic, obvi the IRS hasn't received anything so I'm gonna use another company.