Refund for programs that do not work on Chromebook.

[226a]

I purchased 2 programs for TurboTax different years but did not realize that they do not work on Chromebook how do I get e refund or transfer to different computer?

[DoninGA]

See this TurboTax support FAQ for requesting a refund - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

[xmasbaby0]

You can use those downloads if you have a full PC or Mac to use them on.   Desktop software does not work on a Chromebook or any other mobile device.  You need a computer that meets the system requirements.

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

You can use online software with a Chromebook.

ONLINE 2024

https://turbotax.intuit.com/personal-taxes/online/