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Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.
Also, make sure you have ran all updates.
If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
If using TurboTax Desktop: Please see this FAQ.
I am using the desktop application and not the online version. All updates are current. I cleared cache and cookies, changed browser, tried restart and reboot. Nothing works. I think it is a software glitch.
Try doing a manual update. What is a manual update
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