Problem/Bug while entering stock details, specifically ESPP and RSU information

[torchill]

To make it work, just force each sell to be a NEW Account.  i.e. Have more than one E-trade account (since acct number is optional anyway...)

In that case it "works"; however, it still states that clicking through the cost basis that I still MUST enter data and it creates a error on the final check...  

So Turbo tax really didn't fix anything...

Note, you are still screwed if you have more than ONE ESPP purchased for ONE sale event.  I guess I could break those into two different sell, but... 

[andrecs]

So, I wanted to test the theory that it worked with just one ESPP transaction. I can confirm that it did NOT work for me. TT seems to calculate $0 for the proceeds and cost basis for all ESPP transactions.

To test it, I made a 2nd duplicate copy of my tax file. Then I went in to my copy and deleted my entire 1099-B section and all of my stock transactions. I then hand entered one ESPP transaction using the data from my 1099-B and my form 3922. 

TT still gave me a cost basis of $0, and proceeds of $0. It did ask me if the income was on my W2 (that was new). This was after yet another software update just today, Fri. Feb. 5th.

So it seems this is still not fixed for ESPP transactions.

[Dishguy]

it almost sounds like they ONLY fixed the spelled out issues and not really tested it with some sample data. I'm just curious, are you both on Mac or PC? I primarily work on a Mac but did initially notice the bug in the PC version as well as a test case scenario

[andrecs]

Windows 10 PC desktop version, Premier, 2020. 

The thing that was fixed was the un-enterable field "Selling Price per Share". That is now a field with data in it, thus, RSU's compute correctly. 

The ESPP is more perplexing. I have walked thru it with 2019 and 2020 side by side - there are no missing fields in 2020. The interview flow has changed for 2020 though, so you can't do a perfect apples to apples comparison with 2019. Obviously, they changed this whole section in TT for 2020, and the developers screwed it up.. Really sad. They should have done more testing before they rolled it out - or just not changed it at all?

[Dishguy]

I also tested the ESPP portion of TT and can confirm it still does NOT work right. As an example, I entered my details for 78 shares and that went through okay. Then, I went to add details for another ESPP for 1 share, and it was showing 1 share until the "OK, we just need a few more details" and when I clicked on Continue, it went to the "Tell us about your ESPP discount" and shows 78 shares through all other pages. I tried changed it from 78 to 1 just to see what it does and it increase my tax liability by about $4000.. 

Man, I think this is causing me more stress than actually doing the taxes. Come on Intuit, fix it!

Still UNRESOLVED.

[torchill]

Worse it is updating the 3922 data from the FIRST ESPP using the second ESPP data!!!, and if you go fix the first it will update the second with the wrong data as well!!!

As I stated ONE work around is to create a new Investment broker PER ESPP and then the cross contamination doesn't occur.  Might create issues later? not sure.

[LinaJ2020]

The issue has been submitted and is currently under investigation.  Please click on the following link and sign up for an email notification when it's fixed.  

Selling price per share

Thank You for your patience

Many large companies offer Employee Stock Purchase Plans (ESPP) that let you buy your employer's stock at a discount. These plans are offered as an employment incentive, giving you an opportunity to share in the growth potential of your company's stock.  For details about tax treatments, click here:   Employee Stock Purchase Plans

[andrecs]

Hi Linaj2020, 

The selling price per share issue is actually a separate issue than the problem that TT has with ESPP transactions. The selling price per share issue was actually fixed in the TT maintenance release yesterday, Feb. 4th. The link you provided discusses that issue, which is now fixed.

What isn't fixed is the ESPP malfunction in the software that caused TT to compute $0 proceeds and a $0 cost basis on all ESPP transactions. I would love to hear an update specifically about that, if you have one.

[BigMac300]

yeah, it is worse I have a Mix of RSU and ESPP data that I imported from my broker.  When trying to enter all this new ESPP data I am getting a bad reference from one screen to the next. It refers to the first stock that was imported that I had already flagged as an RSU.

On the phone with them trying to get them these pictures.

BigMac300

[Dishguy]

I think I speak for everyone when I say please hang up now. Phone support won’t get you anywhere, unfortunately. But if you battle it out on the phone and get somewhere, let us know 🙂

[BigMac300]

Their answer was to delete the import because it is known that when people put in a lot of transactions. I had about 30. I may have to restart from the beginning because when I tried deleting I got an error.

Note: This is the most bizarre help setup ever. I was talking to the nice woman that answered the phone who was then Chatting with some technical person.  The remote screen feature of the Desktop version is cool but when you are not talking with someone in the know it is very wierd.

[andrecs]

So, I tried that - I deleted my entire 1099-B, all my RSU and ESPP transactions, and then entered just one ESPP, by hand, as a test. It still didn't compute correctly, this is a bug in the software that has to be fixed for it to work.

[torchill]

I didn't import anything, did it all by hand, issues are still present.  At this point, I feel like they are just throwing out things to try to see if they will work.  Let us try them for them.  I don't think they are actually debugging anything and there is NO WAY they are trying it out as these solutions clearly do NOT work.

[BigMac300]

Oh, that's bad for me.  I did figure out how to delete the imported stuff. Will see what happens tomorrow.

[GlobeTrekker818]

OK, while the bug still exists and TT product team needs to correct this, I found a workaround for the ESPP issue in the desktop versions.

To enter the information correctly:

1) Go through the interview flow for all ESPP sales. Enter the 3922 data for the first set and when you get to subsequent sales just let the incorrect 3922 data stay there, you will fix this later. You will see the $0 proceeds bug. Repeat the flow for all lot sales

2) Switch to forms mode

3) Find the Form titled "Form 1099-B Wks (YOUR BROKER NAME HERE)"

4) A "Emp Stock Wks" will be created for each sale. Click on the first one

5) Scroll to line 14 and enter your correct information for this lot here. If you need to you can check box 14b (Rprtd on Form 3922) to enable a line.

6) Repeat for each lot by selecting the pertinent "Emp Stock Wks" for each lot

7) You can verify the rest of the forms that calculations are correct and check Form 8949 to verify correct information flows to that form

Hopefully, the TT engineering team corrects this soon in the interview flow for other users and TT Online users who are SOL for now.