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Aspen121 · ‎April 4, 2024

Others seem to have hit this error. I am stuck at the file section, trying to pay and file. TT can't get past payment verification. I have seen another post that states this is a known issue without a fix. Is there an update/resolution for this problem? It's really annoying to spend hours on your taxes, only to get stuck during payment!

CatinaT1 · ‎April 5, 2024

If you still experience the issue, you must call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service: Turbo Tax Customer Service

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